TRAVEL advisors across Australia and New Zealand will be able to have their say on sustainability through an industry survey launched this week by Cruise Lines International Association (CLIA). Advisors will be able to share their views on sustainability and responsible travel as part of a worldwide initiative to harness...
TRAVEL advisors across Australia and New Zealand will be able to have their say on sustainability through an industry survey launched this week by Cruise Lines International Association (CLIA).
Advisors will be able to share their views on sustainability and responsible travel as part of a worldwide initiative to harness the insight of the front line of the industry.
Agents’ input will help shape future trade resources and training materials, with the survey to include questions gauging how well-informed respondents feel on a variety of sustainability issues.
The survey will also look at what areas are of interest to advisors’ clients, and what tools they need to raise their understanding of sustainability issues.
It is being sent to all CLIA advisors this week through the Association’s weekly e-newsletter.
Responses from advisors will be collated alongside those of CLIA agents from across Asia, Europe, and North America.
CLIA Managing Director Joel Katz said these matters will become increasingly important for advisors as cruise lines head toward net zero.
“An enormous amount of work is underway to shape the cruise industry of the future, and we need to include travel agents on the path forward,” he said.
“We are encouraging all our agent members to fill in this survey, tell us what’s important to their clients, and let us know how we can better support them.”
CLIA recently partnered with Flight Centre Travel Group to provide all of its travel consultants in Australia with access to its training (CW 05 Jul).
