The French cruise line PONANT operates the youngest fleet of expedition small ships. As the World’s leader in luxury expedition cruises, PONANT sails to the majestic glaciers of the Arctic and Antarctica, but also offers relaxing itineraries in the Mediterranean or Caribbean and journeys of discovery in Asia, Pacific or Russia.
Due to expansion we are seeking an experienced Reservations Team Leader. In this hands-on leadership role you’ll be consulting at a senior level whilst also managing the small reservations team so it’s essential to come from a strong sales and customer service background with previous travel consulting experience in the expedition, luxury or cruise space plus the ability to manage, drive and inspire a small contact centre team.
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