Carnival Cruise Lines has pulled out a
whopper of a guarantee for passengers who
are not completely satisfied with their holiday.
A new money-back guarantee allows guests
to end their voyage early and receive a 110%
refund plus free flights home (and hotel
accommodation, if necessary), along with a
US$100 shipboard credit for a future cruise.
Valid only for American and Canadian
residents, the ‘Great Vacation Guarantee’
applies to all three- to eight-day cruises to the
Bahamas, Caribbean, Mexican Riviera, Alaska,
Canada and New England departing through
30 April 2015.
Passengers must notify the ship’s guest
services desk within the first 24 hours of the
voyage to receive the money-back deal.
Gerry Cahill, Carnival president and CEO,
said: “The ‘Great Vacation Guarantee’ is
designed to provide an assurance to those
consumers who may be considering a cruise
that we stand behind our product and, if they
are dissatisfied for any reason, they have a
simple and hassle-free means for receiving a
full refund and more.”
