RECORD low water levels in the Mississippi
has forced the America Queen Steamboat
Company to rejig some of the American
Queen’s August itineraries so she avoids
destinations south of Helena, Arkansas.
Instead guests are being offered coach tours
and accommodation to compensate for missed
stops, as well as amended itineraries.
“You can’t control the river and can’t fight
the river, but what you can do is control the
guest experience,” said Senior VP Tim Rubacky.
“We are focused on keeping guests happy,”
he added.
