Service Excellence

FOR regular readers of the trade press, you would be aware that CLIA is a supporting sponsor of the Avis Travel Agent Scholarship of Excellence. On the surface, many will ask what has cruising got to do with car rental and the answer to this is – “not a lot”!!! However, when you stop and think about it, although ownership of the scholarship belongs to Avis, the spirit of the award brings together a vast array of support and sponsorship from many sectors of the travel industry – including cruise. Now in ...
The above snippet is the first part of an article sent to subscribers in Cruise Weekly's issue from 31 Oct 13

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