| Crystal moves towards all-inclusive

From early 2012, two Crystal
ships will include complimentary
wines and spirits and prepaid
gratuities.
THE LUXURY LINE IS BOOSTING ITS OFFER ON
Crystal Symphony and Crystal Serenity, with
fares to include complimentary fine wines
and premium spirits throughout the ship, open
bar service in all lounges, and pre-paid gratuities
for housekeeping, bar and dining staff.
These new benefits begin with each ship’s
first transatlantic cruise next year:
Symphony’s ‘Beyond the Sea’ sailing from
Miami to Lisbon (19 Mar 2012); and
Serenity’s ‘New World to Norway’ voyage
from New York to London (08 May 2012).
The complimentary gratuity amenity also
includes penthouse butler service, as well as
service in all of Crystal’s fine specialty
restaurants and sushi bar.
Gregg Michel, president of Crystal Cruises,
said the move was a response to the
expectations of its upscale clients.
“As many lines throughout our industry
have itemised their services for additional
charges, Crystal is maximising the guest
experience by eliminating additional
transactions, further enhancing the ease and
luxury of a Crystal cruise,” Michel said.
“We believe this service will offer greater
convenience, simplicity and comfort.”
A complete list of 2012 Crystal itineraries and
fares is now posted on www.crystalcruises.com,
and all cruises are now open for booking.
Also included with all cruises is a generous
air credit.
Across all ships, Crystal will continue to
provide complimentary non-alcoholic drinks;
all meals, including specialty restaurants; icecream
and frozen yogurt bar; gym, saunas
and spas; fitness classes; in-room movies;
port shuttles; self-service laundry; 24-hour
room service; and a wide range of lessons,
lectures and entertainment.
For more information, contact Wiltrans on
1800 251 174 (Aus) 0800 446 376 (NZ) or
visit www.wiltrans.com.au.